@import url("https://fonts.googleapis.com/css2?family=Archivo:wght@700;800&display=swap");:root{--bg:#f3f7f5;--surface:#fdfffe;--surface-2:#eaf1ee;--surface-3:#e0e9e5;--ink:#16211c;--ink-muted:#5c6b64;--ink-faint:#8b978f;--line:#dee6e2;--line-strong:#c7d2cd;--accent:#146c52;--accent-ink:#fff;--accent-soft:#e4f2ec;--accent-soft-line:#bfe0d1;--accent-msg:#ddf0e6;--accent-msg-ink:#0f3f2e;--wait:#a3690f;--wait-soft:#faf0dd;--wait-line:#edd9ae;--progress:#2a5fa5;--progress-soft:#e6edf7;--progress-line:#c3d3ec;--danger:#a83a3a;--danger-soft:#f8e6e6;--danger-line:#edc2c2;--agendado:#7c4dab;--agendado-soft:#f1e9f8;--agendado-line:#ddc8ee;--shadow:0 1px 2px rgba(20,30,25,.04),0 8px 24px -12px rgba(20,30,25,.14);--font-ui:Helvetica,"Helvetica Neue",Arial,sans-serif;--font-mono:"SF Mono","Cascadia Code","Roboto Mono",Consolas,monospace}:root[data-theme=dark]{--bg:#0d1512;--surface:#131c18;--surface-2:#182420;--surface-3:#1e2c26;--ink:#e7efea;--ink-muted:#93a29b;--ink-faint:#64726b;--line:#22322a;--line-strong:#2c3f35;--accent:#3ab68b;--accent-ink:#06140f;--accent-soft:#16362b;--accent-soft-line:#23543f;--accent-msg:#1a3c30;--accent-msg-ink:#cdeee0;--wait:#d8a24d;--wait-soft:#302514;--wait-line:#4a3a1e;--progress:#6f9fe0;--progress-soft:#17253a;--progress-line:#24395c;--danger:#e08080;--danger-soft:#341c1c;--danger-line:#522a2a;--agendado:#b98ee0;--agendado-soft:#2c2038;--agendado-line:#4a3660}:root[data-theme=light]{--bg:#f3f7f5;--surface:#fdfffe;--surface-2:#eaf1ee;--surface-3:#e0e9e5;--ink:#16211c;--ink-muted:#5c6b64;--ink-faint:#8b978f;--line:#dee6e2;--line-strong:#c7d2cd;--accent:#146c52;--accent-ink:#fff;--accent-soft:#e4f2ec;--accent-soft-line:#bfe0d1;--accent-msg:#ddf0e6;--accent-msg-ink:#0f3f2e}*{box-sizing:border-box}body,html{height:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--font-ui);-webkit-font-smoothing:antialiased;overflow-x:hidden}button{font-family:inherit;cursor:pointer;color:inherit}input,select,textarea{font-family:inherit;color:var(--ink);background:var(--surface);border-color:var(--line-strong)}.login-page{height:100vh;display:flex;align-items:center;justify-content:center}.login-form{display:flex;flex-direction:column;gap:10px;width:300px;background:var(--surface);padding:24px;border-radius:10px;border:1px solid var(--line);box-shadow:var(--shadow)}.login-brand{display:flex;align-items:center;justify-content:center;gap:12px;margin-bottom:8px}.login-brand .tile{width:52px;height:52px;border-radius:14px;background:var(--surface-2);border:1px solid var(--line);display:grid;place-items:center;color:var(--accent);flex-shrink:0}.login-brand .tile svg{width:38px;height:38px;display:block}.login-brand h1{font-family:Archivo,sans-serif;font-weight:800;font-size:2rem;letter-spacing:-.03em;line-height:1;margin:0}.login-form label{display:flex;flex-direction:column;gap:4px;font-size:13px;color:var(--ink-muted)}.login-form input{padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;font-size:13px}.login-form button{background:var(--accent);color:var(--accent-ink);border:none;border-radius:8px;padding:10px;font-size:13px;font-weight:700}.erro{color:var(--danger)}.erro,.ok{font-size:12.5px}.ok{color:var(--accent)}.pdf-conversa-box{margin-top:4px}.pdf-conversa-acoes{display:flex;flex-direction:column;gap:6px}.pdf-conversa-acoes a.btn-primario{text-align:center;text-decoration:none}.pdf-conversa-email-form{margin-top:8px;display:flex;flex-direction:column;gap:6px}.pdf-conversa-email-form p{font-size:12px;color:var(--ink-faint);margin:0}.pdf-conversa-email-form input{padding:7px 9px;border-radius:8px;border:1px solid var(--line);background:var(--bg);color:var(--ink);font-size:12.5px}.aviso{color:var(--wait);background:var(--wait-soft);border:1px solid var(--wait-line);border-radius:8px;padding:8px 10px;font-size:12.5px}.banner-pwa{height:44px;background:var(--accent);color:var(--accent-ink);display:flex;align-items:center;justify-content:center;gap:12px;font-size:13px;padding:0 16px;flex-shrink:0}.banner-pwa .btn-primario{background:var(--accent-ink);color:var(--accent);padding:4px 14px;font-size:13px;font-weight:600;border-radius:6px;border:none;cursor:pointer;flex-shrink:0}.banner-pwa .btn-primario:hover{opacity:.9}.banner-pwa>button:last-child{background:none;color:var(--accent-ink);opacity:.7;font-size:16px;padding:0 4px;margin-left:4px;flex-shrink:0;border:none;cursor:pointer}.banner-pwa>button:last-child:hover{opacity:1}.impersonacao-banner{height:32px;font-size:12.5px}.faixa-ambiente,.impersonacao-banner{background:var(--wait);color:var(--wait-soft);display:flex;align-items:center;justify-content:center;font-weight:700}.faixa-ambiente{position:fixed;top:0;left:0;right:0;height:28px;z-index:9999;font-size:12px;letter-spacing:.3px}body.ambiente-dev{padding-top:28px}.app{display:grid;grid-template-columns:236px 250px 1fr 272px;grid-template-rows:100%;height:100vh;min-height:640px;overflow:hidden;transition:grid-template-columns .16s ease}.app.com-banner{height:calc(100vh - 32px)}body.ambiente-dev .app{height:calc(100vh - 28px)}body.ambiente-dev .app.com-banner{height:calc(100vh - 60px)}.app.nav-collapsed{grid-template-columns:60px 250px 1fr 272px}.app.info-collapsed{grid-template-columns:236px 250px 1fr 0}.app.nav-collapsed.info-collapsed{grid-template-columns:60px 250px 1fr 0}.app.solo{grid-template-columns:minmax(0,1fr) 272px}.app.solo.info-collapsed{grid-template-columns:minmax(0,1fr) 0}.app.solo .info,.app.solo .info.info-flex,.nav{display:flex}.nav{background:var(--surface);border-right:1px solid var(--line);flex-direction:column;min-height:0;overflow:hidden}.nav-top{gap:8px;padding:14px 12px 10px;flex-shrink:0}.brand,.nav-top{display:flex;align-items:center}.brand{gap:10px;font-family:Archivo,sans-serif;font-weight:800;font-size:15px;overflow:hidden;white-space:nowrap;letter-spacing:-.02em}.brand .mark{width:34px;height:34px;border-radius:9px;background:var(--surface);border:1px solid var(--line);flex-shrink:0;display:grid;place-items:center;color:var(--accent)}.brand .mark svg{width:24px;height:24px;display:block}.nav.collapsed .brand span{display:none}.collapse-btn{margin-left:auto;width:24px;height:24px;border-radius:6px;border:none;background:transparent;color:var(--ink-faint);display:flex;align-items:center;justify-content:center;flex-shrink:0}.collapse-btn:hover{background:var(--surface-2)}.nav.collapsed .nav-top{flex-direction:column;gap:6px;padding:12px 0 10px;justify-content:center}.nav.collapsed .collapse-btn{margin-left:0}.nav-actions{padding:4px 10px;flex-shrink:0}.nav-item{display:flex;align-items:center;gap:10px;width:100%;border:none;background:transparent;padding:7px 8px;border-radius:7px;font-size:13px;color:var(--ink);text-align:left;white-space:nowrap;overflow:hidden;text-decoration:none}.nav-item:hover{background:var(--surface-2)}.nav-item:disabled{color:var(--ink-faint);cursor:default}.nav-item:disabled:hover{background:transparent}.nav-item .ic{width:22px;height:22px;border-radius:6px;background:var(--surface-2);display:flex;align-items:center;justify-content:center;color:var(--ink-muted);flex-shrink:0}.nav-item .badge-bolinha{margin-left:auto}.nav-item.active,.nav-item.primary .ic{background:var(--accent-soft);color:var(--accent)}.nav-item.active{font-weight:600}.nav-item.active .ic{background:var(--surface);color:var(--accent)}.nav.collapsed .nav-item span:not(.ic){display:none}.nav.collapsed .nav-item{justify-content:center;padding:7px 0}.nav.collapsed .nav-item .ic{background:transparent}.nav-divider{height:1px;background:var(--line);margin:10px 12px;flex-shrink:0}.nav.collapsed .nav-divider{margin:10px 8px}.nav-section-head{display:flex;align-items:center;padding:4px 18px 6px;flex-shrink:0}.nav-section-head span{font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--ink-faint)}.nav.collapsed .nav-section-head{display:none}.tree{flex:1 1;overflow-y:auto;padding:0 8px;min-height:0}.tree.tree-compacto{flex:0 0 auto;max-height:160px}.lista-personalizadas{display:block;padding-left:0}.nav.collapsed .tree{display:none}.sector-node{margin-bottom:1px}.sector-head{display:flex;align-items:center;gap:7px;width:100%;border:none;background:transparent;padding:7px 8px;border-radius:7px;font-size:13px;font-weight:600;color:var(--ink);text-align:left}.sector-head:hover{background:var(--surface-2)}.chev{width:12px;height:12px;color:var(--ink-faint);flex-shrink:0;transition:transform .14s ease}.sector-node.open .chev{transform:rotate(90deg)}.sector-head .badge{margin-left:auto;font-family:var(--font-mono);font-size:10.5px;color:var(--ink-faint);background:var(--surface-2);border-radius:20px;padding:1px 6px}.badges-fila{margin-left:auto;display:flex;gap:4px;flex-shrink:0}.badge-bolinha{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;border-radius:999px;font-family:var(--font-mono);font-size:10px;font-weight:700;color:#fff}.badge-bolinha-verde{background:#25d366}.badge-bolinha-laranja{background:#f97316}.sub-list{display:none;padding-left:21px}.sector-node.open .sub-list{display:block}.sub-item{display:flex;align-items:center;gap:8px;width:100%;border:none;background:transparent;padding:6px 8px;border-radius:7px;font-size:12.5px;color:var(--ink-muted);text-align:left}.sub-item:hover{background:var(--surface-2)}.sub-item.active{background:var(--accent-soft);color:var(--ink);font-weight:600}.sub-item .sdot{width:6px;height:6px;border-radius:50%;background:var(--line-strong);flex-shrink:0}.sub-item.active .sdot{background:var(--accent)}.sub-item .n{margin-left:auto;font-family:var(--font-mono);font-size:10.5px;color:var(--ink-faint)}.nav-bottom{border-top:1px solid var(--line);padding:8px;flex-shrink:0}.identity{gap:9px;padding:7px 8px;border-radius:8px}.identity,.identity .avatar{display:flex;align-items:center}.identity .avatar{width:26px;height:26px;border-radius:50%;background:var(--accent);color:var(--accent-ink);justify-content:center;font-size:10.5px;font-weight:700;flex-shrink:0}.identity .who{flex:1 1;min-width:0;overflow:hidden}.identity .name{font-size:12.5px;font-weight:600;white-space:nowrap}.identity .role{font-size:10.5px;color:var(--ink-faint);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.nav.collapsed .identity .who{display:none}.nav.collapsed .identity{justify-content:center}.clist{border-right:1px solid var(--line);background:var(--bg);display:flex;flex-direction:column;min-height:0;overflow:hidden;position:relative}.clist-head{display:flex;align-items:center;gap:8px;padding:15px 16px 4px;flex-shrink:0}.clist-head h1{margin:0;font-size:14.5px;font-weight:700;flex:1 1}.clist-sub{padding:0 16px 10px;font-size:11.5px;color:var(--ink-faint);flex-shrink:0}.clist-items{flex:1 1;overflow-y:auto;padding:2px 8px 10px;min-height:0}.citem{display:flex;gap:10px;padding:9px;border-radius:8px;align-items:flex-start;width:100%;text-align:left;border:1px solid transparent;background:transparent}.citem.selected,.citem:hover{background:var(--surface)}.citem.selected{box-shadow:var(--shadow);border-color:var(--line-strong)}.citem .ca{width:30px;height:30px;border-radius:50%;background:var(--surface-3);color:var(--ink-muted);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0}.avatar-com-badge{position:relative;display:inline-flex;flex-shrink:0}.badge-nao-lida{position:absolute;bottom:-1px;right:-1px;width:10px;height:10px;border-radius:50%;background:#25d366;border:2px solid var(--surface)}.cb-status{margin:2px 0}.etiqueta-atendente{border-radius:20px;background:color-mix(in srgb,var(--cor-etiqueta) 16%,transparent);color:var(--cor-etiqueta);border:1px solid color-mix(in srgb,var(--cor-etiqueta) 40%,transparent);max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.etiqueta-aguardando,.etiqueta-atendente{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.02em;padding:2px 7px}.etiqueta-aguardando{border-radius:20px;background:var(--wait-soft);color:var(--wait);border:1px solid var(--wait-line)}.etiqueta-agendado{border-radius:20px;background:var(--agendado-soft);color:var(--agendado);border:1px solid var(--agendado-line);white-space:nowrap}.etiqueta-agendado,.etiqueta-encerrado{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.02em;padding:2px 7px}.etiqueta-encerrado{border-radius:20px;background:var(--surface-2);color:var(--ink-faint);border:1px solid var(--line)}.citem.selected .ca{background:var(--accent);color:var(--accent-ink)}.citem .cb{min-width:0;flex:1 1}.citem-linha{display:flex;align-items:stretch;gap:4px}.citem-linha .citem{flex:1 1}.ordem-botoes{display:flex;flex-direction:column;justify-content:center;gap:2px;flex-shrink:0}.btn-ordem{width:20px;height:18px;padding:0;border:1px solid var(--line-strong);border-radius:4px;background:transparent;color:var(--ink-muted);font-size:9px;line-height:1;cursor:pointer}.btn-ordem:hover:not(:disabled){background:var(--surface);color:var(--ink)}.btn-ordem:disabled{opacity:.3;cursor:default}.citem .cb-top{display:flex;align-items:baseline;gap:6px}.citem .cname{font-size:12.5px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1 1}.citem .ctime{font-family:var(--font-mono);font-size:10px;color:var(--ink-faint);flex-shrink:0}.citem .cpreview{font-size:11.5px;color:var(--ink-faint);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:1px}.vazio{padding:16px;font-size:12.5px;color:var(--ink-faint)}.chat{position:relative;display:flex;flex-direction:column;min-height:0;background:var(--surface)}.solte-arquivo-overlay{position:absolute;inset:0;z-index:30;display:flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--accent) 12%,transparent);border:2px dashed var(--accent);pointer-events:none}.solte-arquivo-overlay div{background:var(--surface);color:var(--accent);font-weight:700;font-size:14px;padding:10px 20px;border-radius:10px;box-shadow:var(--shadow)}.chat-header{gap:10px;padding:13px 20px;border-bottom:1px solid var(--line)}.chat-header,.chat-header .ca{display:flex;align-items:center;flex-shrink:0}.chat-header .ca{width:32px;height:32px;border-radius:50%;background:var(--accent);color:var(--accent-ink);justify-content:center;font-size:11.5px;font-weight:700}.chat-header .who .name{font-size:13.5px;font-weight:700}.chat-header .who .sub{font-size:11px;color:var(--ink-faint);font-family:var(--font-mono)}.chat-header .pill{margin-left:auto;font-size:10px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;padding:3px 8px;border-radius:20px;background:var(--progress-soft);color:var(--progress);border:1px solid var(--progress-line)}.chat-header .pill.aguardando{background:var(--wait-soft);color:var(--wait);border-color:var(--wait-line)}.chat-header .pill.encerrado{background:var(--surface-2);color:var(--ink-faint);border-color:var(--line)}.chat-header .pill.agendado{background:var(--agendado-soft);color:var(--agendado);border-color:var(--agendado-line);text-transform:none;letter-spacing:0}.chat-header .assumir-btn{margin-left:10px;background:var(--accent);color:var(--accent-ink);border:none;border-radius:8px;padding:7px 12px;font-size:12.5px;font-weight:700}.busca-conversa-bar{display:flex;align-items:center;gap:8px;padding:8px 20px;border-bottom:1px solid var(--line);background:var(--surface-2);flex-shrink:0}.busca-conversa-bar input{width:100%;padding:7px 28px 7px 10px;border:1px solid var(--line-strong);border-radius:7px;font-size:12.5px;color:var(--ink);background:var(--surface);box-sizing:border-box}.busca-conversa-contagem{font-size:11.5px;color:var(--ink-faint);white-space:nowrap;min-width:34px;text-align:center}.campo-busca-wrap{position:relative}.busca-conversa-bar .campo-busca-wrap{flex:1 1}.campo-busca-limpar{position:absolute;right:7px;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;color:var(--ink-faint);font-size:12px;line-height:1;padding:2px 4px;border-radius:3px}.campo-busca-limpar:hover{color:var(--ink)}mark.busca-destaque{background:var(--wait-soft);color:var(--wait);border-radius:3px;padding:0 1px}.bubble.busca-atual{outline:2px solid var(--wait);outline-offset:1px}.thread{flex:1 1;overflow-y:auto;padding:18px 24px;display:flex;flex-direction:column;gap:4px;min-height:0}.vazio-central{flex:1 1;display:flex;align-items:center;justify-content:center;color:var(--ink-faint);font-size:13px}.row{display:flex;margin:4px 0}.divisoria-nao-lidas{display:flex;align-items:center;gap:10px;margin:14px 2px 10px}.divisoria-nao-lidas:after,.divisoria-nao-lidas:before{content:"";flex:1 1;height:1px;background:var(--accent);opacity:.35}.divisoria-nao-lidas span{font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--accent)}@keyframes msg-entra{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}.row.nova{animation:msg-entra .36s ease-out}@media (prefers-reduced-motion:reduce){.row.nova{animation:none}}.row.in{justify-content:flex-start}.row.out{justify-content:flex-end}.bubble-col{display:flex;flex-direction:column;max-width:68%;position:relative}.row.in .bubble-col{align-items:flex-start}.row.out .bubble-col{align-items:flex-end}.bubble{position:relative;border-radius:13px;padding:9px 12px;font-size:13.2px;line-height:1.44;text-align:left;overflow-wrap:anywhere}.thread{min-width:0}.row.in .bubble{background:var(--bg);border:1px solid var(--line);border-bottom-left-radius:3px}.row.out .bubble{background:var(--accent-msg);color:var(--accent-msg-ink);border-bottom-right-radius:3px}.bubble.pendente{opacity:.6}.bubble.falhou{border:1px solid var(--danger-line)}.citacao-preview{font-size:11.5px;opacity:.75;border-left:2px solid;padding:2px 0 2px 8px;margin-bottom:5px;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;cursor:pointer}.citacao-preview:hover{opacity:1}@keyframes ci-flash{0%{box-shadow:0 0 0 3px var(--wait)}to{box-shadow:0 0 0 3px transparent}}.ci-citacao-alvo{animation:ci-flash 1.2s ease-out forwards}.reacoes-bolha{display:flex;gap:2px;margin-top:3px}.reacao-item{font-size:12px;background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:1px 5px;line-height:1.4}.bubble-menu-toggle{position:absolute;bottom:4px;right:6px;z-index:1;font-size:13px;padding:0 6px;border-radius:6px;border:1px solid var(--line-strong);background:var(--surface);color:var(--ink-muted);line-height:1.5;opacity:0;transition:opacity .1s}.row:hover .bubble-menu-toggle{opacity:1}.bubble-menu-toggle:hover{background:var(--accent-soft);color:var(--accent);border-color:var(--accent-soft-line)}.bubble-menu-flutuante{position:absolute;bottom:28px;margin-bottom:0;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);padding:6px;display:flex;flex-direction:column;gap:6px;width:max-content;max-width:260px;z-index:20}.row.in .bubble-menu-flutuante{left:0}.row.out .bubble-menu-flutuante{right:0}.reacao-rapida{display:flex;align-items:center;gap:3px}.reacao-rapida button{font-size:16px;padding:1px 4px;border-radius:50%;background:transparent;border:none}.reacao-rapida button:hover{background:var(--surface-2)}.reacao-mais{font-size:14px;font-weight:700;color:var(--ink-faint);border:1px dashed var(--line-strong);width:22px;height:22px;border-radius:50%;padding:0}.reacao-mais:hover{background:var(--surface-2);color:var(--ink)}.bubble-menu-lista{display:flex;flex-direction:column;border-top:1px solid var(--line);padding-top:4px}.bubble-menu-lista button{text-align:left;font-size:12.5px;padding:6px 8px;border-radius:6px;background:transparent;border:none;color:var(--ink)}.bubble-menu-lista button:hover{background:var(--surface-2)}.bubble-emoji-completo{padding:0;overflow:hidden}.bubble-emoji-completo .emoji-picker{position:static;width:260px;height:300px;box-shadow:none;border:none}.bubble.apagada p{font-style:italic;color:var(--ink-faint);margin:0}.edicao-inline{display:flex;flex-direction:column;gap:6px;min-width:200px}.edicao-inline textarea{font-size:13.2px;font-family:inherit;line-height:1.45;padding:6px 8px;border-radius:8px;width:100%;min-height:1.45em;overflow:hidden;resize:none;box-sizing:border-box}.edicao-acoes{display:flex;justify-content:flex-end;gap:6px}.edicao-acoes button{font-size:11.5px;padding:3px 10px;border-radius:6px;border:1px solid var(--line-strong);background:var(--surface-2);color:var(--ink)}.edicao-acoes .btn-primario{background:var(--accent);color:var(--accent-ink);border-color:transparent}.erro-acao-mensagem{font-size:11px;margin:2px 0 0}.respondendo-a-bar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:6px 20px;font-size:12px;color:var(--ink-muted);background:var(--surface-2);border-top:1px solid var(--line)}.respondendo-a-bar span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.respondendo-a-bar button{font-size:12px;flex-shrink:0;color:var(--ink-faint);background:transparent}.sys-note{align-self:center;margin:6px 0;padding:3px 12px;border-radius:20px;background:var(--surface-2);color:var(--ink-faint);font-size:10.5px;line-height:1.4;text-align:center;max-width:80%}.sys-note-interno{background:rgba(217,119,6,.16);color:#b45309}.tabela-filas-pref{width:100%;border-collapse:collapse;font-size:13px;margin:8px 0 16px}.tabela-filas-pref td,.tabela-filas-pref th{padding:6px 8px;border-bottom:1px solid var(--surface-2);text-align:left}.tabela-filas-pref td:not(:first-child),.tabela-filas-pref th:not(:first-child){text-align:center}.card-encerramento{align-self:center;margin:10px 0;padding:14px 18px;border-radius:12px;background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);max-width:360px;width:100%;text-align:left}.card-encerramento-titulo{font-size:13.5px;font-weight:700;color:var(--ink);margin-bottom:8px}.card-encerramento-linha{font-size:12.5px;color:var(--ink-muted);line-height:1.7}.card-encerramento-rodape{margin-top:8px;font-size:10.5px;color:var(--ink-faint);text-align:right}.bubble.falhou .time{color:var(--danger);font-weight:700;text-align:left;opacity:1}.bubble p{margin:0}.bubble.com-midia p{margin-top:6px}.bubble code{font-size:.93em;background:rgba(0,0,0,.08);border-radius:4px;padding:1px 4px}.bubble .time,.bubble code{font-family:var(--font-mono)}.bubble .time{font-size:9.5px;opacity:.62;margin-top:5px;text-align:right}.status-check{margin-left:3px;letter-spacing:-1px}.status-check.lida{color:#34b7f1;opacity:1}.midia-imagem{display:block;max-width:100%;max-height:260px;border-radius:8px;object-fit:cover;cursor:pointer}.midia-audio{display:block;max-width:260px;height:36px}.transcricao-audio{margin-top:6px!important;font-style:italic;opacity:.78;line-height:1.44}.etiqueta-origem-celular{opacity:.6}.etiqueta-encaminhado,.etiqueta-origem-celular{font-size:9.5px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;margin-bottom:4px}.etiqueta-encaminhado{opacity:.65}.etiqueta-apagada{font-size:9.5px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:#d9534f;margin-bottom:4px}.midia-video{display:block;max-width:100%;max-height:260px;border-radius:8px}.midia-arquivo{display:flex;align-items:center;gap:6px;padding:6px 10px;border-radius:8px;background:var(--surface-2);color:inherit;text-decoration:none;font-size:12.5px;word-break:break-all}.row.out .midia-arquivo{background:hsla(0,0%,100%,.16)}.assinar-toggle{display:flex;align-items:center;gap:6px;padding:0 20px;font-size:12px;color:var(--ink-muted);flex-shrink:0}.composer-wrap{position:relative;flex-shrink:0}.format-toolbar{position:absolute;bottom:100%;left:20px;margin-bottom:6px;display:flex;gap:2px;background:var(--surface);border:1px solid var(--line-strong);border-radius:8px;padding:4px;box-shadow:var(--shadow);z-index:5}.format-toolbar button{width:28px;height:28px;border:none;background:transparent;border-radius:6px;color:var(--ink);font-size:13px}.format-toolbar button:hover{background:var(--surface-2)}.emoji-picker{position:absolute;bottom:100%;right:20px;margin-bottom:6px;display:flex;flex-direction:column;width:300px;height:340px;background:var(--surface);border:1px solid var(--line-strong);border-radius:10px;box-shadow:var(--shadow);z-index:5;overflow:hidden}.emoji-picker-busca{padding:8px;border-bottom:1px solid var(--line);flex-shrink:0}.emoji-picker-busca input{width:100%;padding:6px 9px;border:1px solid var(--line-strong);border-radius:7px;font-size:12.5px;color:var(--ink);background:var(--bg)}.emoji-picker-abas{display:flex;border-bottom:1px solid var(--line);flex-shrink:0;overflow-x:auto}.emoji-picker-abas button{flex-shrink:0;width:34px;height:32px;background:transparent;font-size:16px;border:none;border-bottom:2px solid transparent}.emoji-picker-abas button.active{border-bottom-color:var(--accent);background:var(--surface-2)}.emoji-picker-abas button:hover{background:var(--surface-2)}.emoji-picker-grade{flex:1 1;overflow-y:auto;display:grid;grid-template-columns:repeat(8,1fr);grid-gap:2px;gap:2px;padding:6px;align-content:start}.emoji-picker-grade button{width:30px;height:30px;border:none;background:transparent;border-radius:6px;font-size:17px}.emoji-picker-grade button:hover{background:var(--surface-2)}.emoji-picker-grade .vazio{grid-column:1/-1;text-align:center;padding:20px 8px}.composer{display:flex;align-items:flex-end;gap:6px;padding:8px 20px 16px;border-top:1px solid var(--line);flex-shrink:0}.pg-telefone{font-size:11.5px;color:var(--ink-faint);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mencao-chip{display:inline-block;color:var(--primary,#146c52);font-weight:600;-webkit-user-select:none;-moz-user-select:none;user-select:none}.anexo-btn{width:36px;height:36px;border-radius:10px;border:none;background:transparent;color:var(--ink-muted);font-size:16px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.anexo-btn:hover{background:var(--surface-2)}.anexo-btn:disabled{opacity:.5}.gravacao-bar,.gravacao-tempo{align-items:center}.gravacao-tempo{flex:1 1;display:flex;gap:8px;font-size:13px;color:var(--ink);font-family:var(--font-mono)}.gravacao-ponto{width:9px;height:9px;border-radius:50%;background:var(--danger);animation:gravacao-pulso 1.1s ease-in-out infinite}@keyframes gravacao-pulso{0%,to{opacity:1}50%{opacity:.25}}.composer-input{flex:1 1;min-height:36px;max-height:120px;border:1px solid var(--line-strong);border-radius:10px;padding:8px 12px;font-size:13px;color:var(--ink);font-family:inherit;line-height:1.4;overflow-y:auto;white-space:pre-wrap;word-break:break-word}.composer-input:focus{outline:none;border-color:var(--accent)}.composer-input:empty:before{content:attr(data-placeholder);color:var(--ink-faint);pointer-events:none}.composer-input code{font-family:var(--font-mono);font-size:.93em;background:var(--surface-2);border-radius:4px;padding:1px 4px}.send-btn{width:36px;height:36px;border-radius:10px;border:none;background:var(--accent);color:var(--accent-ink);display:flex;align-items:center;justify-content:center;flex-shrink:0}.send-btn:disabled{opacity:.5}.info{border-left:1px solid var(--line);background:var(--surface);min-height:0;padding:20px 18px;position:relative}.info.info-flex{padding:0;display:flex;flex-direction:column;overflow:hidden}.info-corpo{flex:1 1;overflow-y:auto;padding:20px 18px;min-height:0}.info-rodape{flex-shrink:0;padding:14px 18px;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:8px}.info-rodape a.btn-primario,.info-rodape a.btn-secondary,.info-rodape button,.info-rodape label.btn-primario{width:100%;padding:10px 14px;font-size:13px;font-weight:600;margin:0;text-align:left;border-radius:10px;display:flex;align-items:center;gap:9px}.info-rodape button .rotulo-icone{font-size:15px;line-height:1;flex-shrink:0;width:18px;text-align:center}.info.info-acoes-topo .info-rodape{order:-1;border-top:0;border-bottom:1px solid var(--line)}.info.info-acoes-topo .info-rodape button{justify-content:center;text-align:center}.info.info-acoes-topo .btn-perigo-suave{background:var(--danger-soft);color:var(--danger);border:1px solid var(--danger-line)}.info-rodape .texto-perigo{color:var(--danger)}.resizer{position:absolute;top:0;bottom:0;right:-3px;width:6px;cursor:col-resize;z-index:15;background:transparent}.resizer:active,.resizer:hover{background:var(--accent-soft-line)}.resizer.resizer-esquerda{right:auto;left:-3px}.app.info-collapsed .info .resizer{display:none}.app.info-collapsed .info{padding:0;overflow:hidden;border-left:none}.info-toggle-btn{width:28px;height:28px;border-radius:7px;border:1px solid var(--line);background:var(--surface-2);color:var(--ink-muted);display:flex;align-items:center;justify-content:center;margin-left:8px;flex-shrink:0}.info-toggle-btn:hover{background:var(--surface-3)}.info-toggle-btn:disabled{opacity:.4;cursor:default}.info-toggle-btn:disabled:hover{background:var(--surface-2)}.theme-toggle-btn{width:24px;height:24px;border-radius:6px;border:none;background:transparent;color:var(--ink-faint);display:flex;align-items:center;justify-content:center;flex-shrink:0}.theme-toggle-btn:hover{background:var(--surface-2)}.contact-card{text-align:center;padding-bottom:16px;border-bottom:1px solid var(--line);margin-bottom:16px}.contact-card .ca-lg{width:56px;height:56px;border-radius:50%;background:var(--accent);color:var(--accent-ink);display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:700;margin:0 auto 10px}.contact-card .cname{font-size:14.5px;font-weight:700}.contact-card .cempresa{font-size:12.5px;color:var(--ink-muted);margin-top:3px}.contact-card .cphone{font-family:var(--font-mono);font-size:12px;color:var(--ink-muted);margin-top:6px}.contact-card .btn-editar-contato{margin-top:12px;padding:5px 12px;font-size:12px}.clist-carregando{padding:10px 12px;font-size:11.5px;color:var(--ink-muted);text-align:center}.info h3{margin:0 0 12px;font-size:12px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--ink-faint)}.info-grid{display:flex;flex-direction:column;gap:11px;margin-bottom:18px}.info-item .k{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-faint);margin-bottom:2px}.info-item .v{font-size:12.5px;font-weight:600}.info-item .v.mono{font-family:var(--font-mono);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-weight:400}.info-item select{width:100%;padding:6px 8px;border:1px solid var(--line-strong);border-radius:6px;font-size:12.5px}.agendamento-destaque{display:flex;flex-direction:column;gap:3px;background:var(--accent-soft);border:1px solid var(--accent-soft-line);border-left:3px solid var(--accent);border-radius:8px;padding:10px 12px;margin-bottom:14px}.agendamento-rotulo{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--accent)}.agendamento-valor{font-size:13px;font-weight:600;color:var(--ink)}.agendamento-editar{align-self:flex-start;margin-top:4px;font-size:11.5px;font-weight:600;color:var(--accent);background:none;border:1px solid var(--accent-soft-line);border-radius:5px;padding:2px 8px;cursor:pointer}.agendamento-editar:hover{background:var(--accent-soft-line)}.btn-danger-outline{color:var(--danger);border:1px solid var(--danger-line);border-radius:8px;font-weight:700;margin-bottom:8px}.btn-danger-outline,.btn-secondary{width:100%;background:transparent;padding:10px 14px;font-size:13px}.btn-secondary{color:var(--ink-muted);border:1px solid var(--line-strong);border-radius:8px;font-weight:600}.btn-danger-outline:disabled,.btn-secondary:disabled{opacity:.5}.citem:focus-visible,.nav-item:focus-visible,.sector-head:focus-visible,.sub-item:focus-visible,button:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.clist-items,.composer-input,.contato-detalhe,.emoji-picker-grade,.info,.info-corpo,.menu-secoes,.painel-grupo-adicionar,.resultados-busca,.thread,.tree{scrollbar-width:thin;scrollbar-color:var(--line-strong) transparent}:is(.tree,.clist-items,.menu-secoes,.thread,.contato-detalhe,.info,.info-corpo,.emoji-picker-grade,.composer-input,.resultados-busca,.painel-grupo-adicionar)::-webkit-scrollbar{width:8px}:is(.tree,.clist-items,.menu-secoes,.thread,.contato-detalhe,.info,.info-corpo,.emoji-picker-grade,.composer-input,.resultados-busca,.painel-grupo-adicionar)::-webkit-scrollbar-track{background:transparent}:is(.tree,.clist-items,.menu-secoes,.thread,.contato-detalhe,.info,.info-corpo,.emoji-picker-grade,.composer-input,.resultados-busca,.painel-grupo-adicionar)::-webkit-scrollbar-thumb{background-color:var(--line-strong);border-radius:20px;border:2px solid transparent;background-clip:content-box}:is(.tree,.clist-items,.menu-secoes,.thread,.contato-detalhe,.info,.info-corpo,.emoji-picker-grade,.composer-input,.resultados-busca,.painel-grupo-adicionar)::-webkit-scrollbar-thumb:hover{background-color:var(--ink-faint);background-clip:content-box}@media (max-width:1180px){.app,.app.nav-collapsed{grid-template-columns:60px 230px 1fr 0}.info,.info.info-flex{display:none}.app.solo{grid-template-columns:minmax(0,1fr) 240px}.app.solo .info,.app.solo .info.info-flex{display:flex}}@media (max-width:860px){.app,.app.nav-collapsed{grid-template-columns:0 210px 1fr 0}.nav{display:none}.app.solo{grid-template-columns:minmax(0,1fr) 200px}}@media (max-width:600px){.app.solo{grid-template-columns:minmax(0,1fr) 0}.app.solo .info,.app.solo .info.info-flex{display:none}}.admin{max-width:720px;margin:0 auto;padding:24px}.admin a{color:var(--accent)}.admin section{margin-bottom:32px}.admin form{display:flex;gap:8px;flex-wrap:wrap;align-items:flex-end;margin-top:8px}.admin form input,.admin form select{padding:6px 8px;border:1px solid var(--line-strong);border-radius:4px;font-size:13px}.admin form button{background:var(--accent);color:var(--accent-ink);border:none;border-radius:6px;padding:8px 14px;font-size:13px}.admin .campo{display:flex;flex-direction:column;gap:3px;font-size:11.5px;color:var(--ink-muted)}.admin-header{display:flex;align-items:center;justify-content:space-between}.admin fieldset{border:1px solid var(--line);border-radius:4px}.status-badge{display:inline-block;font-size:11px;font-weight:700;padding:2px 8px;border-radius:20px}.status-badge.open{background:var(--accent-soft);color:var(--accent)}.status-badge.connecting{background:var(--wait-soft);color:var(--wait)}.status-badge.close,.status-badge.desconhecido{background:var(--danger-soft);color:var(--danger)}.qr-box{margin-top:8px}.qr-box img{width:200px;height:200px;border:1px solid var(--line);border-radius:8px}.btn-primario{background:var(--accent);color:var(--accent-ink);border:none;border-radius:8px;padding:7px 14px;font-size:12.5px;font-weight:700;flex-shrink:0}.btn-primario:disabled{opacity:.5}.btn-secundario{border:1px solid var(--line-strong);border-radius:8px;color:var(--ink)}.btn-perigo,.btn-secundario{background:transparent;padding:7px 14px;font-size:12.5px;flex-shrink:0}.btn-perigo{border:1px solid var(--danger-line);border-radius:8px;color:var(--danger)}.acoes-linha{display:flex;justify-content:flex-end;gap:8px}.btn-icone{width:34px;height:32px;padding:0;display:inline-flex;align-items:center;justify-content:center;font-size:15px;font-weight:400;line-height:1}.com-dica{position:relative}.com-dica:after{content:attr(data-dica);position:absolute;top:calc(100% + 6px);right:0;background:var(--ink);color:var(--surface);padding:5px 8px;border-radius:6px;font-size:11.5px;font-weight:500;line-height:1.3;white-space:nowrap;pointer-events:none;opacity:0;visibility:hidden;transition:opacity 90ms ease;z-index:40}.com-dica:focus-visible:after,.com-dica:hover:after{opacity:1;visibility:visible}.clist-search{padding:0 16px 10px;flex-shrink:0}.clist-search .campo-busca-wrap{display:block}.clist-search input{width:100%;padding:7px 28px 7px 10px;border:1px solid var(--line-strong);border-radius:7px;font-size:12.5px;color:var(--ink);background:var(--surface);box-sizing:border-box}.filtro-tipo{display:flex;gap:4px;margin-top:8px}.filtro-tipo button{flex:1 1;padding:4px 6px;border:1px solid var(--line-strong);border-radius:6px;background:var(--surface);color:var(--ink-soft,var(--ink));font-size:11.5px;cursor:pointer}.filtro-tipo button.ativo{background:var(--accent);color:var(--accent-ink);border-color:var(--accent)}.contato-detalhe{flex:1 1;overflow-y:auto;padding:20px}.manual-conteudo{max-width:640px}.manual-conteudo p,.manual-conteudo ul{line-height:1.6;margin:0 0 12px}.manual-conteudo ul{padding-left:20px}.manual-conteudo li{margin-bottom:4px}.manual-conteudo code{background:var(--surface-3);padding:1px 5px;border-radius:4px;font-size:12.5px}.ca-lg-solo{width:56px;height:56px;border-radius:50%;background:var(--accent);color:var(--accent-ink);display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:700;margin-bottom:16px}.acao-bloco{display:block;width:100%;text-align:center;margin-bottom:8px}.menu-secoes{flex:1 1;overflow-y:auto;min-height:0;display:flex;flex-direction:column;padding:0 10px 12px}.menu-secao{display:flex;align-items:center;justify-content:space-between;gap:6px;width:100%;padding:8px 10px;border:0;background:transparent;border-radius:8px;font-size:13px;color:var(--ink-muted);text-align:left}.menu-secao:hover{background:var(--surface-2)}.menu-secao.active{background:var(--accent-soft);color:var(--accent);font-weight:700}.menu-secao .car{font-size:9px;color:var(--ink-faint);flex-shrink:0}.menu-secao.active .car{color:var(--accent)}.menu-subitens{display:flex;flex-direction:column;gap:1px;padding:3px 0 10px 6px;margin:2px 0 4px 12px;border-left:1px solid var(--line);max-height:calc(100vh - 180px);overflow-y:auto}.menu-subitens .citem{padding:7px 9px}.menu-subitens .vazio{padding:8px 9px}.notificacoes-config{display:flex;flex-direction:column;gap:8px;max-width:620px}.notificacoes-config h3{font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--ink-faint);margin:14px 0 2px}.notificacoes-config h3:first-child{margin-top:0}.dica-som{font-size:11.5px;color:var(--ink-faint);margin:0 0 4px;line-height:1.5}.pref-radio,.pref-toggle{display:flex;align-items:center;gap:8px;font-size:12.5px;padding:6px 4px}.alerta-inatividade-toggle{margin-bottom:4px}.btn-testar,.pref-radio input,.pref-toggle input{flex-shrink:0}.btn-testar{margin-left:auto;font-size:11px;padding:3px 9px;border-radius:6px;border:1px solid var(--line-strong);background:var(--surface-2);color:var(--ink-muted)}.btn-testar:hover{background:var(--accent-soft);color:var(--accent);border-color:var(--accent-soft-line)}.notificacoes-config input[type=file]{font-size:11.5px;margin-top:4px}.contato-form{display:flex;flex-direction:column;gap:10px;max-width:420px}.contato-form .campo{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--ink-muted)}.contato-form .campo input,.contato-form .campo select,.contato-form .campo textarea{padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;font-size:13.5px;color:var(--ink);font-family:inherit}.contato-form .campo{font-size:10px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--ink-faint)}.contato-form .campo>*{text-transform:none;letter-spacing:normal;font-weight:400;font-size:13.5px}.escalonamento-etapa{border-top:1px solid var(--line);padding-top:8px;margin-top:4px;display:flex;flex-direction:column;gap:8px}.escalonamento-resumo p{font-size:12.5px;color:var(--ink-muted);margin:0 0 6px}.horario-comercial-dias{display:flex;flex-direction:column;gap:6px}.horario-comercial-linha{display:flex;align-items:center;gap:10px;font-size:12.5px}.horario-comercial-linha .pref-toggle{min-width:110px;padding:0}.horario-comercial-linha input[type=time]{padding:4px 6px;border-radius:6px;border:1px solid var(--line-strong)}.contato-form fieldset{border:1px solid var(--line-strong);border-radius:8px;padding:10px 12px;margin:0}.contato-form legend{font-size:11px;font-weight:700;color:var(--ink-muted);padding:0 4px}.condicoes-resumo{margin-bottom:14px}.condicoes-grupo-cartao,.condicoes-resumo{display:flex;flex-direction:column;gap:6px}.condicoes-grupo-cartao{border:1px solid var(--line);border-radius:10px;padding:11px 13px;background:var(--surface)}.condicoes-grupo-titulo{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-faint)}.condicao-chips{display:flex;flex-wrap:wrap;gap:5px;align-items:center}.condicao-chips .chip{font-size:11.5px;padding:4px 9px;border-radius:7px;background:var(--surface-2);border:1px solid var(--line);color:var(--ink-muted)}.condicao-chips .chip.op{background:transparent;border-color:transparent;color:var(--ink-faint);padding:4px 2px}.condicao-chips .chip.op.negado{background:var(--danger-soft);border-color:var(--danger-line);color:var(--danger);padding:4px 9px;font-weight:700}.condicao-chips .chip.valor{background:var(--accent-soft);border-color:var(--accent-soft-line);color:var(--accent);font-weight:600}.condicoes-divisor-ou{display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;letter-spacing:.05em;color:var(--accent);gap:8px}.condicoes-divisor-ou:after,.condicoes-divisor-ou:before{content:"";flex:1 1;height:1px;background:var(--accent-soft-line)}.condicoes-grupo{position:relative}.btn-remover-grupo{position:absolute;top:6px;right:8px;font-size:11px}.condicao-linha{border:1px solid var(--line);border-radius:8px;padding:8px;margin-bottom:8px;display:flex;flex-direction:column;gap:8px}.condicao-linha-topo{display:flex;align-items:center;gap:10px}.condicao-linha-topo select{flex:1 1;padding:6px 8px;border:1px solid var(--line-strong);border-radius:6px;font-size:12.5px}.condicao-negar{display:flex;align-items:center;gap:5px;font-size:11.5px;color:var(--ink-muted);white-space:nowrap}.btn-remover-condicao{background:transparent;border:none;color:var(--ink-faint);font-size:13px;cursor:pointer;padding:2px 6px;flex-shrink:0}.btn-remover-condicao:hover{color:var(--danger)}.condicao-opcoes{display:flex;flex-wrap:wrap;gap:8px 14px;padding-left:2px}.condicao-opcoes-aninhado{width:100%;padding-left:16px;margin-top:2px}.condicao-opcao{display:flex;gap:5px;font-size:12px}.condicao-data,.condicao-opcao{align-items:center}.condicao-data input,.condicao-data select{padding:6px 8px;border:1px solid var(--line-strong);border-radius:6px;font-size:12.5px}.mensagens-fila{display:flex;flex-direction:column;gap:10px}.mensagens-fila-legenda{font-size:11.5px;color:var(--ink-muted);line-height:1.6}.mensagem-fila-variavel{font-family:var(--font-mono);background:var(--surface-2);padding:1px 5px;border-radius:4px;cursor:help}.card-mensagem-fila{border:1px solid var(--line-strong);border-radius:10px;padding:12px;display:flex;flex-direction:column;gap:8px}.card-mensagem-fila-topo{display:flex;align-items:center;justify-content:space-between;font-size:13px}.mensagens-fila-aviso{font-size:11px;color:var(--wait);margin:0}.mensagem-fila-texto{width:100%;border:1px solid var(--line-strong);font-family:inherit;resize:vertical;color:var(--ink);background:var(--surface)}.mensagem-fila-preview,.mensagem-fila-texto{padding:8px 10px;border-radius:8px;font-size:12.5px}.mensagem-fila-preview{background:var(--surface-2);line-height:1.5;color:var(--ink-muted)}.mensagem-fila-midia,.mensagem-fila-midia-atual{display:flex;align-items:center}.mensagem-fila-midia-atual{gap:6px;font-size:12px;color:var(--ink-muted);background:var(--surface-2);padding:5px 10px;border-radius:20px}.mensagem-fila-anexar{display:inline-flex;cursor:pointer;font-size:12px;padding:6px 12px}.campo-copiavel{display:flex;gap:8px}.campo-copiavel input{flex:1 1;padding:8px 10px;font-size:12.5px;color:var(--ink)}.campo-copiavel input,.integracao-exemplo{border:1px solid var(--line-strong);border-radius:8px}.integracao-exemplo{margin-top:4px;padding:10px 12px;background:var(--surface-2)}.integracao-exemplo .k{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-faint);margin-bottom:6px}.integracao-exemplo .v.mono{font-family:var(--font-mono);font-size:11.5px;line-height:1.7;word-break:break-all}.integracao-revelado{padding:12px 14px;background:var(--accent-soft);border:1px solid var(--accent-soft-line);border-radius:10px;display:flex;flex-direction:column;gap:8px;margin-bottom:6px}.integracao-revelado .k{font-size:12.5px;font-weight:700}.integracao-revelado p{font-size:11.5px;color:var(--ink-muted);margin:0}.integracao-token-item{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--line)}.integracao-token-item .nome{font-size:13px;font-weight:600}.integracao-token-item .sub{font-size:11px;color:var(--ink-faint)}.integracao-token-item .sub.mono{font-family:var(--font-mono)}.avatar-lightbox{position:fixed;inset:0;background:rgba(0,0,0,.8);display:flex;align-items:center;justify-content:center;z-index:1000;cursor:zoom-out}.avatar-lightbox img{max-width:90vw;max-height:90vh;border-radius:8px;box-shadow:var(--shadow)}.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;align-items:center;justify-content:center;z-index:1000}.modal{background:var(--surface);border-radius:12px;padding:22px;width:380px;max-width:90vw;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:12px}.modal h2{font-size:16px;margin:0}.modal .campo{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--ink-muted)}.modal .campo input,.modal .campo select{padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;font-size:13.5px;color:var(--ink)}.previa-arquivo{display:flex;align-items:center;justify-content:center;background:var(--surface-2);border-radius:8px;max-height:280px;overflow:hidden}.previa-arquivo img{max-width:100%;max-height:280px;object-fit:contain}.previa-arquivo-generico{display:flex;flex-direction:column;align-items:center;gap:8px;padding:30px 16px}.previa-arquivo-icone{font-size:40px}.previa-arquivo-nome{font-size:12.5px;color:var(--ink-muted);word-break:break-all;text-align:center}.contato-escolhido{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;font-size:13px}.resultados-busca{list-style:none;margin:6px 0 0;padding:0;max-height:160px;overflow-y:auto;border:1px solid var(--line);border-radius:8px}.resultados-busca li button{width:100%;text-align:left;padding:8px 10px;border:none;background:transparent;font-size:13px;color:var(--ink)}.resultados-busca li button:hover{background:var(--surface-2)}.resultados-busca li button.resultado-com-avatar{display:flex;align-items:center;gap:8px}.resultados-busca .ca{width:26px;height:26px;border-radius:50%;background:var(--surface-3);color:var(--ink-muted);display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;flex-shrink:0}.modal-acoes{justify-content:flex-end;margin-top:4px}.modal-acoes .primario{background:var(--accent);color:var(--accent-ink);border:none;border-radius:8px;padding:8px 16px;font-weight:600}.modal-acoes .primario:disabled{opacity:.5}.modal-acoes button:not(.primario):not(.btn-primario){background:transparent;border:1px solid var(--line-strong);border-radius:8px;padding:8px 16px}.sem-resultado{display:flex;flex-direction:column;gap:6px;padding:10px;border:1px solid var(--line);border-radius:8px;margin-top:6px;font-size:12.5px;color:var(--ink-muted)}.link-cadastro,.sem-resultado button{align-self:flex-start;background:transparent;border:none;color:var(--accent);font-weight:600;font-size:12.5px;padding:0}.link-cadastro{margin-top:6px}.cadastro-inline{display:flex;flex-direction:column;gap:8px;margin-top:6px}.cadastro-inline input{padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;font-size:13.5px;color:var(--ink)}.cadastro-inline-acoes{display:flex;justify-content:flex-end;gap:8px}.cadastro-inline-acoes .primario{background:var(--accent);color:var(--accent-ink);border:none;border-radius:8px;padding:7px 14px;font-weight:600;font-size:12.5px}.cadastro-inline-acoes .primario:disabled{opacity:.5}.cadastro-inline-acoes button:not(.primario){background:transparent;border:1px solid var(--line-strong);border-radius:8px;padding:7px 14px;font-size:12.5px}.ci-evento-sistema{align-self:center;max-width:80%;margin:6px auto;padding:5px 12px;border-radius:10px;background:var(--surface-2);color:var(--ink-muted);font-size:12.5px;font-style:italic;text-align:center}.ci-autor-bolha{font-size:12.5px;font-weight:600;margin-bottom:2px}.ci-contagem{color:var(--ink-faint);font-weight:400}.ci-participantes-linha{font-size:12px;color:var(--ink-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:320px}.painel-grupo-erro{margin:0 0 8px;padding:6px 8px;border-radius:8px;background:var(--danger-soft);border:1px solid var(--danger-line);color:var(--danger);font-size:12.5px}.btn-arquivo{cursor:pointer}.painel-grupo-titulo{font-size:11.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-faint);margin:10px 0 6px;text-align:left}.painel-grupo-lista{list-style:none;margin:0;padding:0;text-align:left}.painel-grupo-lista .pg-participante{display:flex;align-items:center;gap:10px;padding:8px 9px;margin-bottom:6px;border-radius:8px;background:var(--surface);border:1px solid var(--line-strong);box-shadow:var(--shadow)}.painel-grupo-lista .pg-participante:last-child{margin-bottom:0}.participantes-grupo{margin-top:14px}.participantes-grupo .pg-participante.participante-grupo-item{width:100%;font:inherit;text-align:left;cursor:pointer}.participante-grupo-item .pg-admin{font-size:10px;text-transform:uppercase;letter-spacing:.02em;color:var(--ink-muted);border:1px solid var(--line-strong);border-radius:4px;padding:1px 5px}.painel-grupo-lista .ca{width:26px;height:26px;border-radius:50%;background:var(--accent);color:var(--accent-ink);display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;flex-shrink:0}.pg-nome{flex:1 1;min-width:0;display:flex;flex-direction:column}.pg-nome-linha{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pg-admin{color:var(--ink-muted);font-size:11px}.pg-acoes{display:flex;gap:2px}.pg-acoes button{border:none;background:transparent;cursor:pointer;color:var(--ink-muted);font-size:13px;padding:2px 5px;border-radius:6px}.pg-acoes button:hover{background:var(--surface-2);color:var(--ink)}.painel-grupo-adicionar{text-align:left;max-height:220px;overflow-y:auto;margin:8px 0}.pg-candidato{display:flex;align-items:center;gap:8px;padding:4px 0;font-size:13px;cursor:pointer}.pg-adicionar-acoes{display:flex;gap:6px;justify-content:flex-end;margin-top:8px}.pg-sair{color:var(--danger)}.previa-tira{display:flex;gap:6px;overflow-x:auto;padding:8px 2px;margin-bottom:4px}.previa-thumb{position:relative;flex:0 0 auto}.previa-thumb>button:first-child{width:56px;height:56px;padding:0;border:2px solid var(--line);border-radius:8px;overflow:hidden;background:var(--surface-2);cursor:pointer;display:flex;align-items:center;justify-content:center}.previa-thumb.ativa>button:first-child{border-color:var(--accent)}.previa-thumb img{width:100%;height:100%;object-fit:cover}.previa-thumb-icone{font-size:22px}.previa-thumb-legenda{position:absolute;left:2px;bottom:2px;font-size:10px;line-height:1}.previa-thumb-x{position:absolute;top:-6px;right:-6px;width:18px;height:18px;border-radius:50%;border:1px solid var(--line-strong);background:var(--surface);color:var(--ink-muted);font-size:13px;line-height:1;cursor:pointer;padding:0}.previa-thumb-x:hover{color:var(--danger);border-color:var(--danger-line)}.historico-carregar{display:flex;justify-content:center;padding:10px 0 14px;font-size:12px;color:var(--ink-faint)}.historico-separador{align-self:stretch;display:flex;align-items:center;gap:12px;margin:20px 4px 16px;font-size:13px;font-weight:700;color:var(--ink);letter-spacing:.2px;white-space:nowrap}.historico-separador:after,.historico-separador:before{content:"";flex:1 1;height:1px;background:var(--line)}.historico-atual{color:var(--accent)}.historico-atual:after,.historico-atual:before{background:var(--accent);opacity:.45}.etiqueta-agrupado{font-size:11px;color:var(--ink-faint);border:1px solid var(--line);border-radius:10px;padding:1px 7px;margin-right:6px;white-space:nowrap}.bubble.historico{opacity:.92}.mencao-sugestoes{display:flex;flex-direction:column;max-height:200px;overflow-y:auto;margin:0 8px 6px;border:1px solid var(--line);border-radius:10px;background:var(--surface);box-shadow:0 4px 14px rgba(0,0,0,.08)}.mencao-item{display:flex;align-items:center;gap:8px;padding:7px 10px;background:none;border:none;text-align:left;font-size:13px;color:var(--ink);cursor:pointer}.mencao-item.ativo,.mencao-item:hover{background:var(--surface-2)}.ca-mini{width:24px;height:24px;border-radius:50%;font-size:10px;display:inline-flex;align-items:center;justify-content:center;background:var(--accent);color:var(--accent-ink);flex:0 0 auto;object-fit:cover}.bubble.grade-envio{padding:4px}.grade-fotos{display:grid;grid-gap:3px;gap:3px;width:260px;border-radius:8px;overflow:hidden}.grade-fotos.g2,.grade-fotos.g3{grid-template-columns:1fr 1fr}.grade-fotos.g3 .grade-foto:first-child{grid-column:1/-1;aspect-ratio:2/1}.grade-fotos.g4{grid-template-columns:1fr 1fr}.grade-foto{position:relative;padding:0;border:none;background:none;cursor:zoom-in;aspect-ratio:1;overflow:hidden}.grade-foto img{width:100%;height:100%;object-fit:cover;display:block}.grade-mais{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;background:rgba(0,0,0,.55);color:#fff;font-size:22px;font-weight:700}.grade-legenda{margin:6px 4px 0;white-space:pre-wrap;word-break:break-word}.grade-baixar-todas{display:flex;align-items:center;gap:4px;width:100%;padding:4px 4px 0;background:none;border:none;cursor:pointer;font-size:12px;color:var(--accent);text-align:left}.grade-baixar-todas:hover{text-decoration:underline}.grade-baixar-todas:disabled{opacity:.5;cursor:default;text-decoration:none}.lightbox-legenda{bottom:70px;max-width:min(90vw,640px);padding:8px 14px;border-radius:10px;font-size:14px;text-align:center;white-space:pre-wrap}.lightbox-legenda,.lightbox-nav{position:absolute;left:50%;transform:translateX(-50%);background:rgba(0,0,0,.6);color:#fff}.lightbox-nav{bottom:24px;display:flex;align-items:center;gap:14px;padding:6px 14px;border-radius:20px;font-size:13px}.lightbox-nav button{background:none;border:none;color:#fff;font-size:24px;line-height:1;cursor:pointer;padding:0 6px}.login-form label.login-manter{display:flex;flex-direction:row;align-items:flex-start;gap:8px;font-size:13px;font-weight:400;cursor:pointer}.login-form .login-manter input{width:auto;margin:2px 0 0;cursor:pointer}.login-form .login-manter small{display:block;font-size:11.5px;color:var(--ink-faint)}.thread-carregando{text-align:center;padding:6px 0;font-size:12px;color:var(--ink-faint)}.ir-fim-btn{position:absolute;right:18px;bottom:96px;z-index:20;width:38px;height:38px;border-radius:50%;border:1px solid var(--line-strong);background:var(--surface);box-shadow:var(--shadow);cursor:pointer;font-size:15px;line-height:1;display:flex;align-items:center;justify-content:center}.ir-fim-btn:hover{background:var(--surface-2)}.ir-fim-contador{position:absolute;top:-6px;right:-6px;min-width:18px;height:18px;padding:0 4px;border-radius:9px;background:var(--accent);color:var(--accent-ink);font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center}[data-layout=novo]{--font-ui:-apple-system,BlinkMacSystemFont,"Segoe UI Variable Text","Segoe UI",Roboto,Helvetica,Arial,sans-serif;--mola:cubic-bezier(0.32,0.72,0,1);--shadow:0 8px 30px rgba(0,0,0,.07);--fio:color-mix(in srgb,var(--line) 62%,transparent)}[data-layout=novo] .clist,[data-layout=novo] .info,[data-layout=novo] .nav{border-color:var(--fio)}@media (-webkit-min-device-pixel-ratio:2),(min-resolution:2dppx){[data-layout=novo] .clist,[data-layout=novo] .nav{border-right-width:.5px}[data-layout=novo] .info{border-left-width:.5px}}[data-layout=novo] .clist-items{background:var(--surface);border:1px solid var(--fio);border-radius:14px;margin:0 8px 10px;padding:0;overflow-x:hidden}[data-layout=novo] .citem{border-radius:0;border:none;padding:10px 12px;position:relative}[data-layout=novo] .citem:after{content:"";position:absolute;left:52px;right:0;bottom:0;height:1px;background:var(--fio)}[data-layout=novo] .citem:last-child:after,[data-layout=novo] .clist-items>:last-child .citem:after{display:none}[data-layout=novo] .citem:hover{background:color-mix(in srgb,var(--accent-soft) 45%,transparent)}[data-layout=novo] .citem.selected{background:var(--accent-soft);box-shadow:none;border-color:transparent}[data-layout=novo] .bubble{border-radius:18px}[data-layout=novo] .card,[data-layout=novo] .modal{border-radius:16px}[data-layout=novo] .info-grid{border-radius:14px}[data-layout=novo] .btn-perigo,[data-layout=novo] .btn-primario,[data-layout=novo] .btn-secundario{border-radius:10px}[data-layout=novo] .btn-secundario{border-color:transparent;background:var(--surface-2)}[data-layout=novo] .menu-secoes{background:var(--surface);border:1px solid var(--fio);border-radius:14px;overflow:hidden;margin:0 8px}[data-layout=novo] .menu-secao{border-radius:0;border:none}[data-layout=novo] .app{transition:grid-template-columns .26s var(--mola)}[data-layout=novo] .citem,[data-layout=novo] .menu-secao,[data-layout=novo] .nav-item{transition:background .16s var(--mola),transform .16s var(--mola)}[data-layout=novo] .citem:active,[data-layout=novo] .nav-item:active{transform:scale(.985)}[data-layout=novo] .chat,[data-layout=novo] .info{border-radius:14px;border:1px solid var(--fio);background:var(--surface);margin:8px 8px 8px 0;min-height:0}[data-layout=novo] .clist{border-right:none;background:transparent}[data-layout=novo] .info{border-left:none;margin-left:0}[data-layout=novo] .chat-header{border-top-left-radius:14px;border-top-right-radius:14px}.theme-toggle-btn.ativo{background:var(--accent-soft);border-radius:8px}.chat-header-alvo{background:none;border:none;padding:0;display:flex;align-items:center;border-radius:50%}.chat-header-alvo:hover{opacity:.85}.clist-chips{display:flex;gap:6px;padding:0 16px 8px;flex-shrink:0;flex-wrap:wrap}.clist-chip{border:1px solid var(--line-strong);background:transparent;color:var(--ink-muted);border-radius:999px;padding:3px 11px;font-size:11.5px;font-weight:600;line-height:1.5}.clist-chip:hover{background:var(--surface-2)}.clist-chip.ativo{background:var(--accent-soft);border-color:var(--accent-soft-line);color:var(--accent)}[data-layout=novo] .clist-chip{border-color:transparent;background:var(--surface-2)}[data-layout=novo] .clist-chip.ativo{background:var(--accent);color:var(--accent-ink)}.fila-icone{width:16px;height:16px;flex-shrink:0;object-fit:cover;border-radius:4px;opacity:.9}.sector-head .fila-icone{margin-right:2px}.fila-icone-editor{margin-bottom:14px}.grade-icones{display:grid;grid-template-columns:repeat(6,1fr);grid-gap:4px;gap:4px;margin:6px 0}.opcao-icone{aspect-ratio:1;display:flex;align-items:center;justify-content:center;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--ink-muted);font-size:12px}.opcao-icone:hover{border-color:var(--line-strong)}.opcao-icone.ativo{border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.fila-icone-atual{display:flex;align-items:center;gap:8px;margin:8px 0;font-size:11.5px;color:var(--ink-faint)}.fila-icone-atual img{width:24px;height:24px;border-radius:6px;object-fit:cover}.sector-node.sem-sub .sector-head{width:100%}.sector-node.sem-sub .sector-head.active{background:var(--accent-soft);color:var(--accent)}.sector-nome{flex:1 1;text-align:left;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.fila-inicial{display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;color:var(--ink-muted);background:var(--surface-2);border-radius:5px}.nav.collapsed{--btn:40px;--gap:8px;align-items:center;overflow-y:auto;scrollbar-width:none}.nav.collapsed::-webkit-scrollbar{display:none}.nav.collapsed .brand,.nav.collapsed .nav-bottom,.nav.collapsed .nav-divider,.nav.collapsed .nav-item:not(.primary),.nav.collapsed .nav-section-head,.nav.collapsed .theme-toggle-btn{display:none}.nav.collapsed .tree{display:flex;flex-direction:column;align-items:center;gap:var(--gap);overflow:visible;flex:0 0 auto;padding:0;margin-bottom:var(--gap)}.nav.collapsed .tree-compacto{padding:0}.nav.collapsed .lista-personalizadas{display:flex;flex-direction:column;align-items:center;gap:var(--gap)}.nav.collapsed .sector-node{position:relative}.nav.collapsed .nav-top{padding:10px 0;gap:var(--gap)}.nav.collapsed .nav-actions{padding:0 0 var(--gap);display:flex;justify-content:center}.nav.collapsed .collapse-btn,.nav.collapsed .lista-personalizadas .sub-item,.nav.collapsed .nav-item.primary,.nav.collapsed .sector-head{width:var(--btn);height:var(--btn);min-width:var(--btn);padding:0;margin:0;gap:0;display:flex;align-items:center;justify-content:center;border-radius:10px;background:var(--surface-2);box-shadow:0 1px 3px rgba(0,0,0,.12);position:relative}.nav.collapsed .collapse-btn:hover,.nav.collapsed .lista-personalizadas .sub-item:hover,.nav.collapsed .nav-item.primary:hover,.nav.collapsed .sector-head:hover{background:var(--surface-3)}.nav.collapsed .lista-personalizadas .sub-item.active,.nav.collapsed .sector-head.active{background:var(--accent-soft);color:var(--accent);box-shadow:0 1px 3px rgba(0,0,0,.12),inset 0 0 0 1px var(--accent-soft-line)}.nav.collapsed .nav-item.primary span:not(.ic),.nav.collapsed .sector-head .chev,.nav.collapsed .sector-nome{display:none}.nav.collapsed .fila-icone{width:20px;height:20px}.nav.collapsed .fila-inicial{width:20px;height:20px;font-size:11px}.nav.collapsed .nav-item.primary .ic{background:transparent;width:auto;height:auto}.nav.collapsed .lista-personalizadas .sub-item .sdot{margin:0}.nav.collapsed .badges-fila{position:absolute;top:-4px;right:-4px;gap:0;z-index:2}.nav.collapsed .badges-fila .badge-bolinha{min-width:16px;height:16px;font-size:9px;padding:0 3px}.nav.collapsed .com-dica:after{top:50%;right:auto;left:calc(100% + 8px);transform:translateY(-50%)}.clist-titulo{display:flex;align-items:center;gap:7px;min-width:0}.clist-titulo .fila-icone{width:18px;height:18px}.nav.collapsed .com-dica:after{content:none}.nav.collapsed .tree.tree-compacto{max-height:none;overflow:visible}.nav.collapsed .sector-node{margin-bottom:0}.modal-acoes{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:10px}.modal-acoes label.btn-secundario{cursor:pointer}.chat-header .fila-icone{width:20px;height:20px}